TSO Overview & Role

TSO is the team within the Solutions capability of DDC responsible for the DevOps, Engineering and Operations behind Solutions' applications and platforms. It owns or is the primary technical contact for a portfolio of CS CoE / DDC applications and drives their setup, operations, and migrations.

Where TSO sits

TSO sits inside the Solutions capability team, which sits inside DDC, which sits inside CS CoE.

CS CoE
  └─ DDC
       └─ Solutions   (Capability Team)
            └─ TSO     (DevOps, Engineering & Operations)
                 ├─ Infra cohort
                 └─ App cohort

See Team Structure Line for the full hierarchy with roles.

Role of TSO

TSO’s work spans DevOps, Engineering and Operations, including:

  • Owning applications & platforms — acting as owner and/or TSO primary technical contact for CS CoE applications (e.g. LangSmith, V7, Dagster+, WandB, CCE, and agent platforms).

  • Onboarding & user management — workspace onboarding, SCIM deployment, user additions, and keeping environments stable as usage scales.

  • Infrastructure & environments — managing DEV/PROD environments (e.g. US-WEST-2) and planning for future regions (EU).

  • Migrations & decommissioning — driving conversions and sunsets (e.g. ECF→RCP conversion, EKS sunset, WIZ/Okta decommission).

  • Enablement — enabling CS CoE customers on shared platforms, and building knowledge bases and runbooks.

For the full portfolio and current initiatives, see TSO Detailed Work.

Role of each layer above TSO

Layer Role

CS CoE

Roche’s world-leading hub for data, computation and AI; sets the vision and the 5 organizational pillars.

DDC

Drives modernization of computational & data ecosystems and integrates digital technologies across the REDs; accountable for CS CoE Pillar 3.

Solutions

Builds a modernized and interconnected computational and data ecosystem (a DDC capability team).

TSO

Delivers DevOps, Engineering and Operations for Solutions' applications and platforms.

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